- How safe is it to rent a moonwalk?
- How many people will your moonwalks hold?
- Do you charge for set-up and/or delivery?
- Do you require a deposit?
- What if I need to cancel my reservation?
- What is your policy if there is inclement weather?
- Are your units clean?
- Do I need to clean the moonwalk when the party is over?
- How much space do I need?
- How strictly do you keep your schedule?
- How do I go about reserving an inflatable?
- Do I have to rent for the entire day or can I rent for shorter/longer periods of time?
- When/How do I pay?
- Do you offer a discount for renting multiple units?
- Will the Moonwalks harm my lawn?
- Does we have insurance?
- What type of power is required for an inflatable?
- Can I have an inflatable at a park or forest preserve?
- Who is responsible for underground utilities?
- What should we do to get ready for our moonwalk rental?
- What are your safety rules/regulations?
- Can the company or organization sponsoring the event also be insured on our policy?
- Is it alright to tip the delivery person?
How safe is it to rent a moonwalk?
Please refer to all of the instructions and guidelines listed
on your rental contract and on the unit itself. It is important that all users
follow the rules listed on the contract and the unit. Our inflatables are all
safety-rated and exceed industry safety standards. This means that they are
built with safety in mind, using the latest in high-security designs and fire
How many people will your moonwalks hold?
The maximum number of riders of each group that should play
in the unit at one time are:
Children up to 8
*These numbers are only a guideline. Please refer to the
actual moonwalk for the specific number of riders allowed at one time.
Do you charge for set-up and/or delivery?
There is always a delivery fee. Delivery fees start at $5 and go up from there.
Do you require a deposit?
Yes, we do require a deposit, depending on the amount of
equipment rented. Deposits are 50% of the total order. A credit card is
required for the deposit.
What if I need to cancel my reservation?
Your deposit is non-refundable. You will be able to apply your deposit to a future event.
What is your policy if there is inclement
Bouncers cannot be used if there are winds of 20 mph or more,
and cannot be used in the rain. It would not be safe for your children. If the
weather looks like it will be unsafe prior to delivery, we will call you and
discuss whether we should cancel the rental and reschedule your event. If we set
up the unit, and the weather later turns inclement (rain or higher winds), we
will pick up the unit according to schedule. However, in this event, no refund
will be given.
Are your units clean?
All of our inflatables and equipment are cleaned, disinfected
and serviced after each rental. We want you to be comfortable in knowing that
you are providing your family and guests with fresh and hygienic rental
Do I need to clean the moonwalk when the
party is over?
You, the customer, will need to inspect the moonwalk to make
sure that there will only be a reasonable amount of cleaning done by our staff.
Candy wrappers, balloons, balls, cake are just some of the items found in units
which will result in a cleaning fee of $25 and up.
How much space do I need?
We need a minimum of 2' of clearance on all sides of the
inflatable. A 17'x17' area is required for 13'x13' moonwalks, 17'x22' for most
combo units, and 32'x15' for most slides. The area should be flat, free of
debris, rocks, and trees. If you have an in-ground sprinkler system, please make
sure the timer is not set to go on. We can set up on grass, pavement, or
How strictly do you keep your schedule?
We pride ourselves on our punctuality. We will always deliver
our units on time or early.
How do I go about reserving an inflatable?
You can call us at 317-777-2404 or e-mail us at
Do I have to rent for the entire day or can
I rent for shorter/longer periods of time?
Our standard rates are for 6-hour rentals. However, we are
flexible and can allow you to keep the unit for longer if needed. We can, if the
need arises, allow you to keep the unit overnight for an additional charge.
Please contact us for additional information.
When/How do I pay?
All payments are due and expected at time of delivery. We
will deduct your initial deposit from the total. We take cash, money orders,
certified checks, company checks, Visa, MasterCard, or Discover. There will be a
$35 returned check fee on all returned checks, NO EXCEPTIONS! You can pay by
credit card by giving us a call.
Do you offer a discount for renting multiple
Yes, we offer special discounts off of each additional
inflatable you rent.
Will the Moonwalks harm my lawn?
We cannot guarantee that the Moonwalks will not affect your
lawn. In most cases, it will only temporarily flatten the grass, which should
recover in a few days.
Do we have insurance?
Yes. We carry a general liability insurance policy. Please
note that all individuals and/or companies that rent from us are required to
sign a rental agreement prior to setting up the equipment. We cannot set up the
inflatables until the rental agreement has been signed.
What type of power is required for an
The inflatable should be within 100ft. of a 110v outlet. We
will supply the power cord, but we do ask that nothing else be plugged into the
outlet being used.
Can I have an inflatable at a park or forest
You must contact the park/forest preserve, in advance, to let
them know that you would like to have an inflatable present. Many parks/forest
preserves require a permit to have an inflatable set up and can take as many as
10 days to process. If a 110v outlet is not available, such as at a park, we can
provide a power generator for an additional charge.
Who is responsible for underground utilities?
Our units are staked into the ground for stability and
safety. Therefore, the renter is responsible for having all utilities located
prior to their party.
What should we do to get ready for our
The first thing we like to tell people is... "Measure." Make
sure you know where you want your moonwalk rental, and make sure there is enough
room. Also, make sure your outside plug is working. That means... plug something
in and tests it! We need electricity within 100 feet minimum. The second thing
is, mow your lawn the day before, not the same day or the morning of set up. It
will help keep the moonwalk clean for your kids' enjoyment. Also, if you have a
dog, please clean the yard of any waste before we come. It will help to keep
odors away while your kids are jumping, and will prevent any soiling of our unit(s). If you have a waterslide rental, don't water your lawn for a few days
before your party. Waterslides use a lot of water, and if your grass needs it,
it will absorb it a lot better if it is dry.
What are your safety rules/regulations?
1. Always have adult supervision at ALL times, when children
are in or around the unit.
2. Children must remove their shoes prior to entering the unit.
3. Keep the number of children in the unit at or below the number indicated in
the rental agreement.
4. No horseplay or flips.
5. Absolutely NO gum, food, drinks, candy or silly string in the unit. These
items, especially silly string, are very harmful to the vinyl. Violation of this
rule can result in additional charges for cleaning.
6. Keep smaller children out of the unit when older children are jumping. Allow
a separate time for just the small children to participate and enjoy the fun.
7. Do not move the unit from the set up location for any reason.
8. Do not use near water or when fireworks are being used or will be used.
9. Have FUN!
Yes. We are able to add the
company/organization to our policy as being additionally insured. There is an
extra $25 charge for this. Please contact us for details
If winds exceed 20 m.p.h. deflate the moonwalk unit it is
Is it alright to tip the delivery person?
Absolutely! These guys work hard spending their weekends
setting up and taking down the equipment. If the delivery person does a good
job, let him know. Tips range from $5.00 on, depending on equipment and
difficulty of setup.
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